Privacy Policy

Welcome to Bubbling Wells Oasis ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our website https://bubblingwellsoasis.com/ and any services, bookings, or events facilitated through it.

By using our website or booking a stay/event with us, you consent to the data practices described in this policy.

We collect personal information that you voluntarily provide to us when you inquire about a booking, make a reservation, or contact us.

• Personal Identity Information: Name, email address, phone number, and mailing address.
• Booking & Transaction Data: Dates of stay, number of guests, pet information, and event details.
• Payment Information: Credit card numbers and billing details (processed securely by our third-party payment processors; we do not store full credit card numbers on our servers).
• Guest Verification: Government-issued ID (e.g., driver's license or passport) required for identity verification upon check-in or booking.
• Communications: Records of your correspondence with us via email, contact forms, or text.

Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and operating system
• Referring website addresses
• Pages viewed and time spent on the site

We use your personal information for the following business purposes:

• Booking Fulfillment: To process reservations, send confirmation details, and provide access codes for the property gate/units.
• Communication: To respond to your inquiries, send check-in instructions, and provide updates about your stay.
• Security & Safety: To verify guest identity and ensure the safety of our property and neighbors (e.g., enforcing occupancy limits).
• Marketing (Optional): To send you newsletters or promotions about Bubbling Wells Oasis. You may opt-out of these communications at any time.
• Legal Compliance: To comply with local laws, tax obligations, and insurance requirements.

We do not sell, rent, or lease your customer lists to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.

• Third-Party Booking Platforms: If you book via sites like Airbnb, VRBO, Guesty, or Futurestay, your data is also subject to their privacy policies.
• Service Providers: We may share necessary data with cleaning crews, maintenance personnel, or event coordinators to facilitate your stay.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or protect the safety of our guests and the public.

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes SSL protocol encryption for data transmitted over our website. However, no data transmission over the Internet can be guaranteed to be 100% secure.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request details about the categories and specific pieces of personal information we collect, use, and share.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain legal exceptions (e.g., tax or legal record-keeping).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt-Out: We do not sell your personal information.

To exercise these rights, please contact us at: admin@bubblingwellsoasis.com

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will delete it immediately.

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes by placing a prominent notice on our website or sending a direct email.

We welcome your questions or comments regarding this Privacy Policy.